For Referring Providers

This information is for our referring healthcare providers to make their patients’ transition to our rehabilitative services smooth and stress-free.

You may download a referral form here for your convenience. You may also download registration paperwork for your patients.

To better serve you and your patients, we accept walk-in appointments Monday through Friday from 8:00 a.m. – 11:00 a.m. and 1:00 p.m. – 4:00 p.m. at our Hurricane and St. Albans facilities.

Referring a Patient

Referrals: To refer a patient, simply call our office at (304) 757-7293 or fax a prescription or our referral form to (304) 757-0574. If you want to refer a patient to our St. Albans facility, call (304) 727-7293 or fax to (304) 727-3223.

With your referral, please include the patient’s diagnosis and any relevant precautions. Information may include: surgical type, surgical restrictions in ROM, resistance, weight bearing status, contraindications, relevant co-morbidities, and any other specific requests.

Scheduling: It is our goal to schedule patients as quickly as possible, often on the day of referral. Sometimes insurance companies’ pre-certification requirements interfere with this timely scheduling. We work diligently with insurers to minimize delays.

Reports: Following an evaluation, we send you a Plan of Care (POC) to be signed for our medicare patients. This includes patient history, objective findings, assessment, goals, plan, and frequency/duration recommendations. The patient will be periodically re-examined and an updated POC will be sent when there is a change in recommendations or status. Customarily we send progress notes and discharge summaries on a regular basis. If you would like reports more frequently and/or verbally, please let us know.

Professionalism: Please be very confident that your patients will be treated in the highest professional manner in a friendly, family-oriented environment.

We thank you in advance for your referrals! Please do not hesitate to call or email us with any questions, input, or concerns.

Our Services & Treatment

Head, shoulders, knees and toes - we see patients with numerous diagnoses. We also see patients through to their best recovery, and are here to help maintain their well-being for a lifetime. So when a patient comes to us with an injury or rehabilitation need, we work with them to reach their potential in healing, and we welcome them to continue exercising to reach their potential in fitness. Your partners in care since 1990, we’re honored to be part of our patient’s lives. Our clinic treats:

Low back, neck, and spinal disorders: Back injuries are common and something many of us will experience in our lifetime. TPTC is specialized in handling a wide variety of spinal problems.

Headaches/tempomandibular joint (tmj) problems: Headaches and TMJ issues are often frustrating and difficult to assess. We will coordinate care with a dentist or physician, as appropriate. Treatment may include soft tissue mobilization, neuromuscular/muscle energy techniques, postural correction, and flexibility and strengthening activities.

Orthopedic therapy: We rehabilitate all common musculoskeletal problems of the body, including the shoulder, elbow, wrist, hand, hip, knee, ankle, foot and spine.

Sports therapy: Whether you are a weekend warrior or an elite athlete, we understand the importance of quickly and safely rehabilitating you to reach your previous level of function. We also recognize that prevention of re-injury is crucial to re-establishing yourself in your sport. For this reason, our highly qualified staff will work with your physician and trainer to bring you to your optimal performance.

Neuro rehab: Neurological problems, such as Parkinson’s disease, stroke, and multiple sclerosis, can negatively affect even the simplest of daily tasks. These issues can significantly impact your life. Understanding the role that these disruptions can have, we work hard to rehabilitate you to reach your maximum physical potential.

Balance/fall disorders: Difficulties with balance and falls can occur for a variety of reasons. Our approach to assessing and treating these issues can make all the difference in your safety and comfort.

Gait disturbances: Walking may become difficult for many reasons, impairing your freedom, safety and mobility. Our trained experts will evaluate the underlying dysfunction that is creating the disturbances in your gait, and develop a program to remediate the problem.

Wheel chair evaluations: Making a decision about needing a wheelchair or scooter and the appropriate type, requires the expertise of a trained therapist. We will evaluate your ambulation, home situation, strength, flexibility, coordination, and balance to determine the best course of action for you, both short term and long term.

Pre surgical training: When surgery is necessary, therapy done prior can significantly impact how quickly and effectively you are able to rehabilitate yourself following your procedure. Therapy will concentrate on strength and flexibility of the joint(s) that will be affected and will dramatically improve your post surgical experience.

Work rehabilitation: There are times when an injury will negatively impact your ability to get back to work. In these situations patients may need a more specialized approach. We offer work conditioning programs and functional capacity evaluations that may be necessary to bridge the gap between injury and work.

Some of our most commonly treated conditions include:

  • Arthritis
  • Automobile accident injury
  • Back and Neck Pain
  • Bursitis
  • Chronic or acute musculoskeletal pain
  • Fibromyalgia
  • Foot and ankle pain
  • Gait disturbances
  • Knee and hip pain
  • Overuse injuries
  • Pre- and Post-operative/post-illness rehabilitation
  • Sports injuries
  • Strains and sprains
  • Tendinitis
  • TMJ Syndrome

Clinical Specialty Areas:
Graston Technique
The McKenzie Method
Certified Hand Therapy

Patient Outcomes

While some patients are apprehensive about therapy, our staff helps them feel comfortable by providing a friendly, pleasant experience from the start.

Results: We see both successful physical rehabilitation in our patients, and consistently high patient satisfaction ratings and loyalty. Our patients achieve pre-injury status in the majority of cases, and they return to work, sports and homemaking.

Experience: In the rehabilitation business since 1990, you can trust us to help patients with varying conditions and severity of injuries. Our therapists are licensed, and stay current with the latest in research and training.

GetFit: Our patients have the opportunity to return to our facility with their family and friends for our GetFit fitness program, to help maintain health and well-being.

Reasons to Send Your Patients to TPTC:

  • Convenient locations in Teays Valley and St. Albans
  • Free parking
  • Early morning and evening hours
  • Excellent patient outcomes
  • Experienced and knowledgeable therapists
  • Participation with most insurance plans
  • Personal assistance with insurance authorization and reimbursement
  • Timely progress reports and discharge summaries
  • Yearly staff CEU’s
  • Outstanding patient surveys and customer service
  • 50% repeat patient business
  • Locally owned and operated
  • Friendly staff
  • Clean and up-to-date facilities
  • Accommodating appointment times
  • Supports community activities and organizations